S2 - US Automated Imports Not Processing
Incident Report for Serraview
Resolved
This incident has been resolved.
Posted Mar 17, 2024 - 22:26 UTC
Investigating
As we have not seen further service disruptions after the fix was implemented, we have moved to the Resolved Phase.
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Posted Mar 15, 2024 - 16:59 UTC
Monitoring
The issue has been identified and a fix has been implemented. Backed-up imports have now come through for all US clients.
We are currently monitoring the results and await feedback.
Posted Mar 15, 2024 - 06:11 UTC
Investigating
We are currently investigating this issue. Our next update will be at approximately 1:30 AM CDT.
Posted Mar 15, 2024 - 04:33 UTC
This incident affected: Core Services (NA- Core Services).
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