All Systems Operational

Space Planning Operational
APAC - Space Planning Operational
EMEA - Space Planning Operational
NA - Space Planning Operational
Core Services Operational
APAC - Core Services Operational
EMEA- Core Services Operational
NA- Core Services Operational
Engage Operational
Insights Operational
Public API Operational
SV Live / Locator Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
Resolved - The issue impacting a subset of US clients which was preventing automated imports from functioning and in some cases causing Serraview to fail to load fully has now been resolved. No further occurrences have been reported and the incident status is being marked as Resolved.

A detailed Root Cause Analysis (RCA) will be published within 10 business days.

Thank you for your continued patience and understanding as we worked to resolve this issue

Jun 24, 04:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 05:03 UTC
Investigating - A small subset of clients in the US region are currently affected by an issue that prevents automated imports from working.

Our Cloud Operations team are actively investigating this issue, and our next update will be by 06:00 AM UTC.

Jun 23, 02:08 UTC
Jun 23, 2025
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.